Custom form sort unsorts when sent and received in email

Support › Custom form sort unsorts when sent and received in email

markg Staff asked 6 years ago

I'm having trouble with the program changing the sorting of the custom form. I have tried deleting everything and running WP-Optimize to clear all caches etc and when I re-typed all the Custom form fields it still won't send the emails properly sorted. What can I do to fix this? If there's a fix or I'm doing something wrong please asap let me know. Thanks. View pics here:
https://www.sunstatehvac.com/wp-content/uploads/3/Current-Form-Fields.jpg
https://www.sunstatehvac.com/wp-content/uploads/3/WEBVIEW-Current-Form-Fields.jpg
https://www.sunstatehvac.com/wp-content/uploads/3/Current-Form-Fields-Received-in-Email.jpg

1 Answers

0 Vote Up Vote Down

markg Staff answered 6 years ago

Here is another view of the problem.I re-entered all the custom forms and labels inside them.Here is the way I originally sorted them.
https://www.sunstatehvac.com/wp-content/uploads/3/Appointments-2nd-try-SORTED.jpg

Then I realize I need to add the Label named \'City\'.Once I do and then move it up into place, afterwards this is what happens to the sorting.
https://www.sunstatehvac.com/wp-content/uploads/3/Custom-form-fields_same-irriteration-but-sort-is-gone.jpg

PLEASE HELP!