Email Issue

Support › Email Issue

RuthC asked 7 years ago

Hi, I am also having an issue with the Email Notification functionality. Only the person who schedules the appointment receives an Email notification. However, there is not any notification emails sent to the Worker nor to the System Admin user. Email notifications :

Send email notification to customer on creation and update of appointment - WORKING
Send email notification to predefined list of admin users - NOT WORKING
Send email notification to employee - NOT WORKING

Thanks for the support. Kindly, Ruth

1 Answers

0 Vote Up Vote Down

Nikola Loncar Staff answered 7 years ago

Hi Ruth, you need to mark option for that also you need to have valid emails. Are there any error regarding email in tools tab in EA settings? Best regards, Nikola

Panche Staff replied 7 years ago

I have the same problem. I have valid e-mail addresses and in the backend, every email notification is turned on.
Thanks
Best regards,
Panche

Panche Staff replied 7 years ago

I have the same problem. I have valid e-mail addresses and in the backend, every email notification is turned on.
Thanks
Best regards,
Panche