Custom emails not working

SupportCustom emails not working
Sarah asked 5 years ago
Hello, I have filled in the custom email notification and it is only displaying the default notification. I entered: Pending Appointment Request: #worker_name# #date#, #start# #service_name# #email#, #name#, #phone#, #message#     However, it is only displaying the default table. Thanks in advance for your help!