EAC does not add the product to the Woocommerce cart

Support › EAC does not add the product to the Woocommerce cart

aidwebve Staff asked 5 years ago

Hello, EAC does not add the product to the Woocommerce shopping cart, it was working well, but it seems that after some of the latest updates it stopped doing it and when booking that it should redirect me to Checkout it indicates that the cart is empty, I get emails to the user and the administrator notifying the new reservation, whose initial status is "pending", but in the wordpress it does not reflect the reservation. I have installed the Easy Appointments Connect 0.11.8 and Woocommerce version 4.1.1. The Woocommerce administrator when evaluating the compatibility of both plugins tells me "Easy Appointments Connect by Nikola Loncar - 0.11.8 - Installed version is not tested with the active version of WooCommerce 4.1." That could be happening? Thank you.

1 Answers

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Nikola Loncar Staff answered 5 years ago

Hi, I will have to check. There were no changes in latest couple of Extension versions regarding WooCommerce. Also one thing that can prevent adding product to cart is that product is not virtual. have you changed something on that product? I will suggest that you make selection of product inside Extension settings. Best regards, Nikola

aidwebve Staff replied 5 years ago

Thanks for your answer, the products are configured as virtual, I have not applied any changes to them, I have reviewed the topic of new plugins installed and deactivating does not correct the problem. In case you can check on the website where it is configured, the link where I am using EA is this https://www.caifrd.com/cita-online/