When I use the #url_cancel# url to cancel a pending booking, it resends the original email to the admin, which is confusing
Nick C Camillo asked 4 years ago
When I use the #url_cancel# url to cancel a pending booking, it resends the original email to the admin, which is confusing. How do I stop this?
3 Answers
Anahis Staff answered 4 years ago
Tengo el mismo problema ¿Hay alguna solución?
AnahisI Solved this problem adding the label #status# #id# at the email of the admin
Renato C. Staff answered 4 years ago
The problem is not in the email but in the change of status of the reservation. Even if you do it manually from the web list ... at each change of status a new email starts. Bug already reported and I think it is finding a solution.
Nikola Loncar Staff answered 4 years ago
Yes, as mentioned before. Admin email template is only one atm and it is sent at every status change. Soon we will add template engine to support mail templates and there you will be able to add if/else logic etc. For example you be able to set different mail content if status is cancelled or pending for admin etc.
Best regards,
Nikola
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Having same issues. Seems any email in the pending notification email is triggering that
I have the same problem with #link_confirm#
I Solved this problem adding the label #status# #id# at the email of the admin