Error 401: invalid_client

Support › Error 401: invalid_client

ian_dickinson Staff asked 4 years ago

cant get authorized. tried multiple times. i have no white space before or after client ID and secret. layout in the API setup pages vewry different from the tutorial video so hard to know if i have missed steps or done things incorrectly. not possible to follow tutorial step by step for this reason. managed to find the relevant screens within the google API pages to fill out the required information but keeps getting the error message when trying to aurtorize

3 Answers

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Nikola Loncar Staff answered 4 years ago

Hi Ian, please check client id and secret. Sometimes it is copy/pasted with empty space before/after. Is this tutorial that you have followed during setup https://www.youtube.com/watch?v=ltZ2G6_T8cI ? Best regards, Nikola

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ian_dickinson Staff answered 4 years ago

Ah ok, the video you sent when the extension was purchased was the old one. this link is for the current layout. now cant add calender in the advanced calender sync. "please check token" message.

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Nikola Loncar Staff answered 4 years ago

Please try remove token and authorise again. Best regards, Nikola

ian_dickinson Staff replied 4 years ago

restarted the process and seems to have worked. i can see it in the advanced calender sync.. no time to gewt into the rest but hopefully the rest of the setup will be smooth sailing.
thanks

Nikola Loncar Staff replied 4 years ago

Ok thanks for update. Let me know if there are some other issues.

Best regards,
Nikola