Appointments no longer sending email to the User,
pkopalek Staff asked 7 years ago
On a site that we're helping with, the 'worker'/admin is getting the email when someone makes a new appointment, but not the person who made the appointment.
The log shows the following:
------------ ERROR #20 ------------
TYPE: MAIL
ERRORS: {"wp_mail_failed":["You must provide at least one recipient email address."]} Is the 'Input' field for 'Email' supposed to be worded a certain way? It currently says 'Email Address'. To be clear - administrative emails (to the worker and admin) are working just fine. But that message above is what I get when I have the system send emails to a test user @gmail.com (or any email address) by filling out the Appointment Form. This seems to have happened after the last update, but I can't be sure! Note: Under 'Tools', I can test an email to any email addresses I send to, without issue.
TYPE: MAIL
ERRORS: {"wp_mail_failed":["You must provide at least one recipient email address."]} Is the 'Input' field for 'Email' supposed to be worded a certain way? It currently says 'Email Address'. To be clear - administrative emails (to the worker and admin) are working just fine. But that message above is what I get when I have the system send emails to a test user @gmail.com (or any email address) by filling out the Appointment Form. This seems to have happened after the last update, but I can't be sure! Note: Under 'Tools', I can test an email to any email addresses I send to, without issue.
1 Answers
Nikola Loncar Staff answered 7 years ago
Hi,
you must rename it to just "Email" instead of "Email Address".
Best regards,
Nikola
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(I should have noted – I have unchecked the box ‘send email to user’, then saved it, then checked the box ‘send email to user’ then saved it, to try to fix this issue.)
No caching (page or otherwise) whatever is set up on the site.