Availability shows up wrong

Support › Availability shows up wrong

Lindsey Ross asked 4 years ago

We have an employee who is available Thursday and Sunday but NOT Friday or Saturday. We have indicated this in her connections, but all 4 days still show up when we load the calendar on her page. How to fix this? Connections correct:

Still shows up wrong:

4 Answers

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Nikola Loncar Staff answered 4 years ago

Hi Lindsey you need to check other connections for that employee. All connections are used when calculating available slots where that employee was set. Best regards, Nikola

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ristretto6 Staff answered 4 years ago

This is the only connection that involves this vendor, and this is what her connection settings look like:

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ristretto6 Staff answered 4 years ago

Additionally, we have this vendor here who is only available June 3rd & 4th (see screenshot of her Connection settings):

https://urbancraftuprising.com/handmadegiftshow/wp-content/uploads/2021/04/exA.png

But on her page, it shows her as available the 5th & 6th, which it should not:

https://urbancraftuprising.com/handmadegiftshow/wp-content/uploads/2021/04/Screenshot-216.png

Please help!

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Nikola Loncar Staff answered 4 years ago

Hi Lindsey, thanks for screenshots. Looks like that calendar have preselected values for service/location/worker on that page. Can you please check the shortcode on that page if that is having right value for worker attribute. Best regards, Nikola