Emails not sending

Support › Emails not sending

sosdesigns Staff asked 3 years ago

Hi, When a booking is made the emails are not being sent through to either client or admin. It worked previously, and if I send a test from the Native option it works, but I am having no luck otherwise. {"wp_mail_failed":{"to":["hello@sosdesigns.com.au"],"subject":"Reservation 11","message":"<!DOCTYPE HTML>\n<html lang=\"en\">\n <head>\n <meta http-equiv=\"Content-Type\" content=\"text\/html;charset=UTF-8\">\n <\/head>\n <body>\n <p>admin<\/p>\n <\/body>\n<\/html>","headers":[],"attachments":[],"phpmailer_exception_code":0}}

3 Answers

0 Vote Up Vote Down

Nikola Loncar Staff answered 3 years ago

Hi EA is using mail function from your hosting. If Native is working and other option is not then most likely there is some issues with WP setup. Please check if there are some active plugins that are altering mail function on your site. Best regards, Nikola

0 Vote Up Vote Down

sosdesigns Staff answered 3 years ago

Hi Nikola, I disabled all plugins and I am still getting the error. Any other ideas?

0 Vote Up Vote Down

Nikola Loncar Staff answered 3 years ago

Can you please check if you can get any email from your site. For example try reseting password etc. Do you get those emails? Best regards, Nikola