Problem with busy slots for two services

SupportProblem with busy slots for two services
Jorge Estrada asked 2 years ago
Hello!   I have a problem in the following scenario.   I have one service that lasts 30 minutes with a slot step of 30 minutes. (service one) I have another service that lasts 60 minutes with a slot step of 30 minutes. (service two)   A user books an appointment for service one at 4:30. Then, A user wants to book an appointment for service two at 3:30 and sees in the calendar that from 4:00 to 5:00 the two slots are busy.    In other words, whenever I want to book an appointment that takes one hour, the calendar blocks a 30-minute slot prior to the next appointment.   I would really need your help because I do not know why is this happening.
daniel_honegger Staff replied 2 years ago

Yes, we have the same problem. Would be good if this could be fixed soon. See also bug report https://easy-appointments.com/support/block-before-happening-without-setting-it/