Pre-Sales Question

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john_bizeray Staff asked 2 years ago

Hi, I installed version 3.11.8 of Easy Appointments from Plugins-->Add New-->Easy Appointments (I have not paid for it). WordPress version 6.2 PHP version 7.4.33 (Supports 64bit values) I ran into difficulties because:

Captcha is not working
Emails are not being sent.

Screenshot: https://drive.google.com/file/d/10qsg1MEERbqGL9ySiT2vPHGA8olqLvtS/view?usp=share_link Is the installed version a full version or a demo version? I am happy to purchase once I know the software is working but I hope I will not be asked to pay twice for forum access. Thanks in advance for your help.

1 Answers

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Nikola Loncar Staff answered 2 years ago

Hi John, > Captcha is not working Most likely there are some issues with loading Google JS. In most cases there are multiple plugins trying to load same thing. > Emails are not being sent. EA use WP functions to send email. Can you please try to get any email from your site? For example to reset password etc. There is also test for it inside EA Settings > Tools page. Best regards, Nikola

john_bizeray Staff replied 2 years ago

Hi Nikola, Emails from WP were being rejected. I used an SMTP plugin to connect to an email server, and everything worked well. For the Captcha, I reviewed my settings and got it working.

Nikola Loncar Staff replied 2 years ago

Hi thanks for the update I will mark this thread as resolved.