Follow Up Message not sending

SupportFollow Up Message not sending
RI Staff asked 1 year ago
Hello, I have found that the Follow Up Message is no longer sending via SMS.    Other SMS message are sending, including Confirmed, Cancelled, and Reminder. The setting for Follow Up Message is enabled, and I've tried switching it to different time delays, but the messages still don't send. Do you have any idea why this would occur?
1 Answers
Nikola Loncar Staff answered 1 year ago
Hi, do you have reminder messages working? Those two should work the same way. Best regards, Nikola