cancelation et synchronization error

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coralie_rocher Staff asked 4 months ago

hello

i just installed the plug-in
all appointments that were made before received a cancelation email, how to arrange this please?
+ the appointments I note on google agenda refer to easy apppointments but in the opposite direction,

an appointment made on easy appointments is not registered on my google agenda

thank you for your help
Coralie

coralie_rocher Staff replied 4 months ago

in fact some appointments made on easy app appear on Google calendar but only a slot is blocked without any information
+ how long after you make an appointment on the internet does it take to sync with google calendar please?
thank you very much

1 Answers
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Nikola Loncar Staff answered 4 months ago

Hi Coralie, for Google Calendar events to go from EA to Google Calendar  you would needed advance sync option mappings inside EA Extension settings. Please fill up those because it needs to match those in order to know where to file those events.
 
Best regards,
Nikola