Version 3.12.18 Critical Error on website

Support › Category: Questions › Version 3.12.18 Critical Error on website
gustaf_pretorius Staff asked 9 months ago

Hi there,

May 2026 smile on you!

Is there a way to download an roll back to a previous working version?
Everything worekd fine until I updated from 3.12.17 to 3.12.18.

Current Wordpress version: 6.9

Last checked on 8 January 2026 at 12:40 pm SAST.

Error Details
=============
An error of type E_ERROR was caused in line 453 of the file /usr/www/users/psydev/wp-content/plugins/easy-appointments-connect/main.php. Error message: Uncaught Error: Call to a member function get_container() on null in /usr/www/users/psydev/wp-content/plugins/easy-appointments-connect/main.php:453
Stack trace:
#0 /usr/www/users/psydev/wp-includes/class-wp-hook.php(341): EasyAppointmentsConnect->connect_settings_page('')
#1 /usr/www/users/psydev/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters('', Array)
#2 /usr/www/users/psydev/wp-includes/plugin.php(522): WP_Hook->do_action(Array)
#3 /usr/www/users/psydev/wp-admin/admin.php(264): do_action('appointments_pa...')
#4 {main}
thrown

Easy Appointment Staff replied 9 months ago

Hi,

We have pushed another update, please check and update it to recent version, it will work.

Thanks.

gustaf_pretorius Staff replied 9 months ago

I’ve baught a new licence for the Connect extension. All is working now with 3.12.18

Thanks.

Dali22 Staff replied 9 months ago

You had to buy another licence for 39 $ to have the functionality back even though the license was still valid?

Easy Appointment Staff replied 8 months ago

Hi,
We will help out in every case accordingly. If anyone has paid, no need to buy it again.
Thanks.

Dali22 Staff replied 8 months ago

Right. Excellent support from the team! They sent me a zip file and I was able to install it on WP

gustaf_pretorius Staff replied 8 months ago

I bought the plugin in 2022. All worked well (Connect). I could add appointments that reflected immediately in my Google Calendar until 3.12.18.
I thought I needed a lisence and paid for the plugin again.
I now found that the appointments do not show up in Google Calendar even though I refresh the key manually every week.

davide_tribuzio Staff replied 8 months ago

Hi,
I’m experiencing the same issue after updating to version 3.12.18.
My license was purchased in July 2024. Could you please confirm whether my license is still valid?

1 Answers
Easy Appointment Staff answered 8 months ago
Hi, If you are still facing any issue, please share via https://easy-appointments.com/contact-us/ and we will help you out immediately. Thanks.