GDPR causing issues with confirmation to customer

Support › GDPR causing issues with confirmation to customer
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vegardbell Staff asked 6 years ago
Hey. I was having trouble getting the customer to get a confirmation email. The worker and admin got the email, but not the customer. I have a custom field named "email". But, when I turned off GDPR, everything works perfect. Could you check this out, and see if it causes problems with you too? I need the GDPR, because I'm running this site in EU.
1 Answers
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Nikola Loncar Staff answered 6 years ago
Hi, those two things should not be connected. I have tested with GDPR checkbox and email is sent. Can you please check if there is error within error.log file on your hosting? Best regards, Nikola
vegardbell Staff replied 6 years ago

Hey. It’s actually working now. I tried a different computer, and suddenly it works. Thanks anyway 🙂

Nikola Loncar Staff replied 6 years ago

You’re welcome 🙂

Best regards,
Nikola