Has Woocommerce integration broken?

Support › Has Woocommerce integration broken?

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Sam asked 6 years ago

Hi there, I have the Connect plugin and want to use Woocommerce cart and Paypal for payments. I am finding that

if I enable PayPal payments and tick 'Payment is required' - and have Add to Cart enabled - the Paypal button shows in place of 'Submit' on the form and processes payment immediately. No Woocommerce cart is used.
If I disable 'Add to Cart' it makes no difference.
If I turn off 'Use Paypal' in Connect settings, and have Add to Cart enabled, I see a submit button. But clicking it does absolutely nothing.

It seems like the Woocommerce Cart integration doesn't work anymore... Can you please help?

2 Answers

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Nikola Loncar Staff answered 6 years ago

Hi Sam PayPal can be used without WooCommerce because inside WooCommerce you can have PayPal payment. WooCommerce integration will fill out customer cart and redirect to checkout so then you can have WooCommerce PayPal. Best regards, Nikola

nzwebtech Staff replied 6 years ago

Hi Nikola,

Yes, this isn’t working.
With Woocommerce enabled I click submit and it does not take me to the Cart.
Instead the console shows an error message:
“wp-admin/admin-ajax.php?id=20&check=57ebf8e957&email=sam%40thegrind.co.nz&name=Sam&phone=976587658765&childs-name=Sam+Jnz&childs-gender=male&childs-age=7+years&action=ea_final_appointment:1 Failed to load resource: the server responded with a status of 500 ()
frontend-bootstrap.js?ver=4.9.8:848 Uncaught TypeError: Cannot read property ‘message’ of undefined
at Plugin. (frontend-bootstrap.js?ver=4.9.8:848)
at Object.d (jquery.js?ver=1.12.4:2)
at i (jquery.js?ver=1.12.4:2)
at Object.fireWith [as rejectWith] (jquery.js?ver=1.12.4:2)
at y (jquery.js?ver=1.12.4:4)
at XMLHttpRequest.c (jquery.js?ver=1.12.4:4)”

Are you able to help?

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Nikola Loncar Staff answered 6 years ago

Hi looks like there are some kind of error on the backend. Can you please check the error log file on your hosting? Also have you set the redirect url inside of EA Settings > Customize page. There is option called Go to page? Best regards, Nikola