Cron

SupportCron
Christy asked 6 years ago
Hello, I am not a programmer so this Cron thing is really hanging me up.  I am unsure how I access the cron.php file.  It shows how to do it, sort of, but leaves out where I go to find the file.  I found this file https://easy-appointments.com/documentation/connect-system-scheduler-cron/#what-to-do  Where is that software?  It says that demo was for GoDaddy.  I need the Wordpress one because I my Trilio is only sending an initial text when the appointment is set but not sending the 24 hour message.  The 24 hour message is actually more critical for my business than the initial message.  Please help    
2 Answers
Nikola Loncar Staff answered 6 years ago
Hi Christy, most hosting provider have system scheduler. Do you have CPanel on your hosting? Best regards, Nikola
celzer Staff replied 6 years ago

No, WordPress does not have cPanel. Please advise on my next step.

Nikola Loncar Staff replied 6 years ago

Hi, your hosting must have some management tool? On majority of hosting there is CPanel.

Best regards,
Nikola

celzer Staff replied 6 years ago

This is what they said at WordPress…https://developer.wordpress.org/plugins/cron/hooking-into-the-system-task-scheduler/

Yeah so those instructions actaully apply to the self hosted version of WordPress, where those files are editable.

Not the type that I have?

That’s correct.

What can I do to ensure the cron works?

You aren’t going to be able to make cron adjustments here. Your best route might be to look into another plugin option.

Your thoughts. I really need to be able to use the reminder for my account.

Nikola Loncar Staff replied 6 years ago

Hi, there is solution for that one also https://easy-appointments.com/documentation/connect-system-scheduler-cron/#what-to-do

it’s not perfect but it should work. Keep in mind to limit number of days that are synced.

Best regards,
Nikola

celzer Staff replied 6 years ago

I followed these instructions but it failed. What to do in case that you don’t have Cron on your hosting?
In case that you don’t have Cron on your hosting you can still try to simulate cron execution. There is site cron-job.org there you can set ping service that should call your /wp-cron.php file every 5 minutes. In that case you are not dependent on visitors to trigger cron but you will still have time limitation on Cron execution that is in most cases 30 seconds.

celzer Staff replied 6 years ago

Any other suggestions? How did it work for you in your test environment with WordPress?

Nikola Loncar Staff answered 6 years ago
Hi Celzer, you have set it cron-job.org? Best regards, Nikola