Updated plugin and now I see no info for appointments

Support › Updated plugin and now I see no info for appointments

Paresh asked 6 years ago

Hi, I have installed and configured the plugin for the Appointment page. Now, when I am trying to book an appointment, the front end page successfully books an appointment but the appointment page is not showing any result when I go and look at the back end page. What could be wrong? Please advise. Thank you.

3 Answers

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Nikola Loncar Staff answered 6 years ago

Hi Paresh, have you tried to change date filter on that page? Best regards, Nikola

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always4dude Staff answered 6 years ago

Hi, Yes, i have tried changing the filter and all other settings that I can think of. Any suggestions? Really stuck at this point however I liked the plugin. Thank you.

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always4dude Staff answered 6 years ago

Hi, I think I have figured it out. I removed all the filter criteria and just kept the date range and I see the appointments now. But was wondering, why do I need to keep the date range? If I removed the date range then I just the list is blank. And, what to do in case if I want to see all the appointments without any date range? I can keep the date as wide as possible but still why do even need that if I want to see everything. Please let me know. Thanks.

Nikola Loncar Staff replied 6 years ago

Hi, can you please check what is Date/Time format in General Settings?

Best regards,
Nikola

always4dude Staff replied 6 years ago

Hi,

The date format is F j, Y eg. January 5, 2019
And, time format is g:i a eg. 12.42 am

Nikola Loncar Staff replied 6 years ago

Can you please create a temp access account for me? I will need to take a look right at the spot.

Best regards,
Nikola