500 (Internal Server Error) Internal error. Please try again later

Support › 500 (Internal Server Error) Internal error. Please try again later
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antal_moldovan Staff asked 6 months ago
Dear Nikola,
Time to time (almost every second page load) I get the “Internal error. Please try again later.” pop up msg on page load. Interestingly this does not happen when the very same website is hosted on a Siteground server, but it happens on my target hosting. The Wordpress debug log does not show any errors. The console shows the following when the pop up appears: GET https://bekesct.hu/wp-admin/admin-ajax.php?location=1&service=1&worker=1&action=ea_month_status&month=4&year=2024&check=c4b3740d36&_cb=986348 500 (Internal Server Error)
send @ jquery.min.js:2
ajax @ jquery.min.js:2
(anonymous) @ jquery-migrate.min.js:2
e.<computed> @ jquery-migrate.min.js:2
ce.<computed> @ jquery.min.js:2
selectChange @ frontend-bootstrap.js:723
blurNextSteps @ frontend-bootstrap.js:555
init @ frontend-bootstrap.js:223
Plugin @ frontend-bootstrap.js:22
(anonymous) @ frontend-bootstrap.js:1251
each @ jquery.min.js:2
each @ jquery.min.js:2
jQuery.fn.<computed> @ frontend-bootstrap.js:1249
(anonymous) @ frontend-bootstrap.js:1261
(anonymous) @ frontend-bootstrap.js:1262
frontend-bootstrap.js:758 Uncaught ReferenceError: plugin is not defined
at Object.<anonymous> (frontend-bootstrap.js:758:21)
at c (jquery.min.js:2:25304)
at Object.fireWith [as rejectWith] (jquery.min.js:2:26053)
at l (jquery.min.js:2:77807)
at XMLHttpRequest.<anonymous> (jquery.min.js:2:80265)
(anonymous) @ frontend-bootstrap.js:758
c @ jquery.min.js:2
fireWith @ jquery.min.js:2
l @ jquery.min.js:2
(anonymous) @ jquery.min.js:2
load (async)
send @ jquery.min.js:2
ajax @ jquery.min.js:2
(anonymous) @ jquery-migrate.min.js:2
e.<computed> @ jquery-migrate.min.js:2
ce.<computed> @ jquery.min.js:2
selectChange @ frontend-bootstrap.js:723
blurNextSteps @ frontend-bootstrap.js:555
init @ frontend-bootstrap.js:223
Plugin @ frontend-bootstrap.js:22
(anonymous) @ frontend-bootstrap.js:1251
each @ jquery.min.js:2
each @ jquery.min.js:2
jQuery.fn.<computed> @ frontend-bootstrap.js:1249
(anonymous) @ frontend-bootstrap.js:1261
(anonymous) @ frontend-bootstrap.js:1262
1 Answers
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Nikola Loncar Staff answered 6 months ago

Looks like it has some caching or proxy on that second hosting. Can you please check error log file on that second hosting. 500 message should have some records there. That would help a lot. Also there is a option to turn off nonce inside EA Settings but that would use as a last option.

Best regards,
Nikola

antal_moldovan Staff replied 6 months ago

The debug log file in the wp-content folder does not show anything. The error log of the hosting is unfortunately not available on their admin website, so I opened a support ticket. I hope they will come back with something soon.

Meanwhile, can you please elaborate more on the second option?