Appointments duplicating
There is nothing specific or different about the events when I add them. It’s is all new events that I create that start duplicating. When I delete the event and add it again, it seems to stop duplicating.
Is there a more permanent solution for this, because it is for my clients website.
Can you please turn logging on for all levels and paste it here as private thread. I am not sure why it's doing that.
Best regards,
Nikola
How do I do that?
inside Google Calendar settings in Extension Admin page you have at bottom option to change logging level and button to download log file.
So must I paste the sync log file in this thread?
please open private thread and paste just last part from that log file.
Hi Nikola.
I have created a private thread. Please confirm that you have seen it. Thanks
Yes I have seen it. 🙂
Best regards,
Nikola
Hi Nikola.
Yes, the customer and workers email is the same.
Oh sorry, it was different.
For Easy Appointments >> Settings >> Workers the email for the worker was different to the google calendar email. Must it be the same?
Nope in that case no. Having same emails make that issue.
Hi Nikola.
So far it seems like the problem is fixed 🙂
But, I’m going to keep checking today, because sometimes it is delayed.
Thank you for your help!
Hi Lauren, can you please create a temp access for admin part?
Best regards,
Nikola
How do I do that?
Create user and send me access data to nikolanbg[at]gmail[dot]com
Best regards,
Nikola
Hi Nikola. I have sent you admin access to the website.
Thanks I will take a look during the day and let you know what was the issue.
If you want I can assist you with that.
Hi Nikola,
Please can you help me with this.
Hi Lauren, do you have CPanel there on that hosting? You can send me details on email address shared in couple of post above.
Best regards,
Nikola
Hi Nikola. I sent you logins a while ago, but haven’t heard from you. Is the cronjob created?
Hi Lauren, can you please resend access data and I will set it up during the day. Sorry for waiting 🙁
Best regards,
Nikola
Hi Nikola. Must I email you the login details? Is this address still fine? nikolanbg[at]gmail[dot]com
Hi Will, thanks for the update I will check that right away.
Best regards,
Nikola
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