BOOKING SLOT ISSUE
daniele Staff asked 3 years ago
Hello, guests can book on the same slot , the same service on the same day, This is giving alot of troubles . It was working fine untill the update 3.7.0 (2022-01-16) . I'm not the only one to have this issue reading around the forum , I didn't find solutions, Can someone help us? Thanks
php 7.1.11
wordpress version 5.9.1
4 Answers
Best Answer
Nikola Loncar Staff answered 3 years ago
Nikola Loncar Staff answered 3 years ago
Hi, sorry for waiting. Can you please check EA Settings page and option how the free slots are calculated? Is it selected by worker?
Best regards,
Nikola
danieleHi,
thank to replay ,
slots are calculated 5 starting time 3pm end at 5.15 pm only on wednsday.
On Busy slots are calculated by same it is selected by worker
Hello Nikola we are waiting to know if there Is something we can do ti fix this issue
cpsyctc Staff answered 3 years ago
Yes. Mine is set to calculate by worker. I only have one worker (note that your term is "employee" elsewhere in settings).
daniele Staff answered 3 years ago
Hi,
thank to replay ,
slots are calculated 5 starting time 3pm end at 5.15 pm only on wednsday.
On Busy slots are calculated by same it is selected by worker
Nikola Loncar Staff answered 3 years ago
Hi, there will be added new options for calculating free slots. Meaning that if someones book slots for one worker and one service he/she will not be able for that same worker book other service for the same time slot. This will be added by end of this week.
Best regards,
Nikola
Thanks now works
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Happened to me again yesterday. Time I migrated to another plugin to do this if it we don’t even get comments here recognising that this is serious and telling us what is going to happen about it.
I’m thinking to migrate too, within a week if nobody have a solution.
Sorry for waiting 🙁