costumer confirmation link shows internal server error message

Support › costumer confirmation link shows internal server error message

4orange Staff asked 4 years ago

All the links send to customer do work but when customer clicks on them they firstly see an INTERNAL SERVER ERROR message and then are forwarded to the home page. I have two questions.

How can I fix this?
How can I adjust the message or page people are shown when confirming or cancelling an appointment?

Thank you for your help

4orange Staff replied 4 years ago

HI there, any update on this? Here is the page where the plugin is installed https://cdp.4orange.nl/plan-een-consult/

Looks kind of bad when customers Clickon the confirmation link to see an error message.

2 Answers

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4orange Staff answered 4 years ago

Hi, Any update on this?

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Nikola Loncar Staff answered 4 years ago

Hi, sorry for waiting. I can't see that page looks like it was removed :(
Best regards, Nikola

4orange Staff replied 4 years ago

Hi Nikola, sorry de url was changed. Here it is https://cdp.4orange.nl/plan-online-afspraak/

I hope you can answer my two original questions aboev. Thanks alot

4orange Staff replied 4 years ago

Hi Nikola, Any update on this?
Thanks,

Nikola Loncar Staff replied 4 years ago

Hi, sorry for waiting 🙁 can you please tell me is there any error log regarding those 500 errors? That page is missing again 🙁

Best regards,
Nikola