custom-fields-error, impossible to delete

SupportCategory: Questionscustom-fields-error, impossible to delete
francesca_muzio Staff asked 2 months ago

I added some fields to do some tests and I realized that it is not possible to delete them but only make them invisible, the fields created when I installed the plugin are not even editable, once the changes are applied and I click on save, if I reload the page, everything goes back to how it was before.
if I click on delete, it tells me "error" and does not delete anything.
solutions?
ps. the first created fields were made like this
<font color=#F87431>Name</font>
the second ones only with the name of the field.

i'm using the standard short code, also because if i set the bootstrap version the field appear with all the color string on it, but since i can't delete them i set it again on standard at the moment.

3 Answers
Nikola Loncar Staff answered 2 months ago
Hi, can you please also check for error inside browser console when you try to delete those? Best regards, Nikola
francesca_muzio Staff replied 2 months ago

don’t know if you can see the image so i al repeated it and paste what appear after click on “delete” button

admin.prod.js?ver=3.12.1:502 Uncaught TypeError: Cannot read properties of undefined (reading ‘destroy’) at n.deleteOption (admin.prod.js?ver=3.12.1:502:21) at HTMLDivElement.dispatch (load-scripts.php?c=0…s&ver=6.6.2:2:40035) at v.handle (load-scripts.php?c=0…s&ver=6.6.2:2:38006)

https://imgur.com/a/6ES9t2V

francesca_muzio Staff answered 2 months ago
you found some possible solution? or i will have to disinstall the plug in and reinstal it again for solve the problem?
Nikola Loncar Staff answered 2 months ago

Hi, I am trying to resolve it. Should be done within next day or to max. Sorry for waiting.

Best regards,
Nikola

francesca_muzio Staff replied 2 months ago

ok thanks