EA cancel all appointments all 5 minutes automatically

Support › EA cancel all appointments all 5 minutes automatically

Astrid Staff asked 3 years ago

Hello Nikola, I've the 2 year EA extension plugin. Everything is working well, only sync with google make different problems:

after 5 minutes all my appointments are cancelled again and again (Two step action links in email is activated)
in my google calendar every appointment is getting "more" - that means the same appointment is created again and again in my calendar, so for e.g. with 3 appointments on one day - there are now 9 displayed - in EA there are only the 3 cancelled appointments displayed

Thank you very much for your help. Best regards
Astrid

1 Answers

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Nikola Loncar Staff answered 3 years ago

Hi Astrid, looks like events are canceled after sync. Can you please increase sync interval to be 15 minutes to check if that is the case. Creation of new events in google calendar can be due to corrupted sync. Please check if you have any warning message at top of Extension google settings page? Best regards, Nikola