Email not sent to user

SupportEmail not sent to user
Simon asked 3 years ago
Hello I made all the configurations, the admin is getting the mail but the customer (the user) is not. the test mail is working fine but the pending & the confirmation mail is not received to the user
Appreciate your help
1 Answers
Nikola Loncar Staff answered 3 years ago
Hi Simon, do you have custom form field with type email or named email? Best regards, Nikola
jamarchi Staff replied 3 years ago

Hi Nikola, This is a great plugin, thank you, but I don´t undertand the notification email, I don´t know how to setup that the plugin send email to the customer and the plugin send emails to the admin, this part it isn´t very clear, can you please help me