email-notifications-not-working-with-log-availabe

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Joana asked 2 years ago

Hi there! Can you please help me? I have these two log errors constantly and I am not receiving the confirmation emails: Error 1 {"wp_mail_failed":{"to":["info.naosoudesigner@gmail.com"],"subject":"email","message":"<!DOCTYPE HTML>\n<html lang=\"pt\">\n <head>\n <meta http-equiv=\"Content-Type\" content=\"text\/html;charset=UTF-8\">\n <\/head>\n <body>\n <p>pending<\/p>\n<p> <\/p>\n<p>17, Julho 19, 2022, 12:00 pm, 8:00 pm, Pendente, 2022-07-19 12:50:22, 0.00, 83.132.189.166, <a href='https:\/\/testes.naosoudesigner.com?_ea-action=confirm&_ea-app=17&_ea-t=8422ef62042d8c7f512c1810c0e650bf' target='_blank'>https:\/\/testes.naosoudesigner.com?_ea-action=confirm&_ea-app=17&_ea-t=8422ef62042d8c7f512c1810c0e650bf<\/a>, <a href='https:\/\/testes.naosoudesigner.com?_ea-action=cancel&_ea-app=17&_ea-t=f9e2d4417f0bd18a39f78936fef032b7' target='_blank'>https:\/\/testes.naosoudesigner.com?_ea-action=cancel&_ea-app=17&_ea-t=f9e2d4417f0bd18a39f78936fef032b7<\/a>, https:\/\/testes.naosoudesigner.com?_ea-action=confirm&_ea-app=17&_ea-t=8422ef62042d8c7f512c1810c0e650bf, https:\/\/testes.naosoudesigner.com?_ea-action=cancel&_ea-app=17&_ea-t=f9e2d4417f0bd18a39f78936fef032b7, teste 3, 480, 0.00, M\u00f3nica, revervas@areidasdatelha.pt, Monica telefone, Areias da Telha, Rua das Flores, N.\u00ba 2-A, Paivas 2845-367 , Amora, info.naosoudesigner@gmail.com, Joana, +351916691601, teste front<\/p>\n <\/body>\n<\/html>","headers":[],"attachments":[],"phpmailer_exception_code":2}} Error 2 {"wp_mail_failed":{"to":["joanafrlapa@gmail.com","revervas@areidasdatelha.pt"],"subject":"email","message":"<!DOCTYPE HTML>\n<html lang=\"pt\">\n <head>\n <meta http-equiv=\"Content-Type\" content=\"text\/html;charset=UTF-8\">\n <\/head>\n <body>\n <p>17, Julho 19, 2022, 12:00 pm, 8:00 pm, Pendente, 2022-07-19 12:50:22, 0.00, 83.132.189.166, <a href='https:\/\/testes.naosoudesigner.com?_ea-action=confirm&_ea-app=17&_ea-t=8422ef62042d8c7f512c1810c0e650bf' target='_blank'>https:\/\/testes.naosoudesigner.com?_ea-action=confirm&_ea-app=17&_ea-t=8422ef62042d8c7f512c1810c0e650bf<\/a>, <a href='https:\/\/testes.naosoudesigner.com?_ea-action=cancel&_ea-app=17&_ea-t=f9e2d4417f0bd18a39f78936fef032b7' target='_blank'>https:\/\/testes.naosoudesigner.com?_ea-action=cancel&_ea-app=17&_ea-t=f9e2d4417f0bd18a39f78936fef032b7<\/a>, https:\/\/testes.naosoudesigner.com?_ea-action=confirm&_ea-app=17&_ea-t=8422ef62042d8c7f512c1810c0e650bf, https:\/\/testes.naosoudesigner.com?_ea-action=cancel&_ea-app=17&_ea-t=f9e2d4417f0bd18a39f78936fef032b7, teste 3, 480, 0.00, M\u00f3nica, revervas@areidasdatelha.pt, Monica telefone, Areias da Telha, Rua das Flores, N.\u00ba 2-A, Paivas 2845-367 , Amora, info.naosoudesigner@gmail.com, Joana, +351916691601, teste front<\/p>\n <\/body>\n<\/html>","headers":[],"attachments":[],"phpmailer_exception_code":2}} Thanks! Joana

1 Answers

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Nikola Loncar Staff answered 2 years ago

Hi Joana, do you use any type of SMTP plugin for sending emails on your site? Best regards, Nikola

mataslt Staff replied 2 years ago

I have exactly the same problem (Exception 2) and I don’t use any smtp plugin for sending emails.

When I was adding a lot of appointments manually, after I added about 10 appointments, it stopped sending notifications. I made 33 appointments in total and only got the first 10 appointment notifications.