Emails still not being sent to user

SupportEmails still not being sent to user
Simon asked 3 years ago
Hi Nikola AsI said previously, I made all the configurations,
• I have a custom form field with type email • I made the test mail in settings and it is working • The LOG is empty there is no error

the admin is getting the mail but the customer (the user) is not.
the pending & the confirmation mail is not received to the user
Appreciate your help
NB: i bought the plugin
1 Answers
Nikola Loncar Staff answered 3 years ago
Hi Simon, can you please mark that employee (worker) receive same email as customer and try again? Can you also please share the link to that page with form? Best regards, Nikola