Error 404 when submitting form

Support › Error 404 when submitting form

Joh Staff asked 4 years ago

Hi, I just purchased the connect extension and set everything up. However, when submitting the booking form, I get a 404 error, and the appointment doesn't get booked in. But it temporarily reserves the time slot. The 404 page URL looks like this: (changed my email for privacy) https://vandavarga.co.uk/book/?location=1&service=1&worker=1&email=john.doe%40gmail.com&name=John+Doe&phone=012345678900&message=message+text+123 I'm also not getting any emails, and the email test in settings doesn't work but also doesn't show any logs. When I use the legacy form, it works and I get a success message on the page without any redirect. Appointment is booked and syncs to Google calendar, however also no emails. https://vandavarga.co.uk/book-legacy/ But I need to use the new bootstrap version because of the options. Thank you very much! Versions: EasyAppointments V 3.0.0
EA Connect 0.12.0 WP 5.4.2 BETheme 21.7.9 I've disabled all caching and SEO plugins etc.

4 Answers

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Nikola Loncar Staff answered 4 years ago

Hi, I was able to book appointment. Can you please check did you get any email? Best regards, Nikola

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Joh Staff answered 4 years ago

Hi Nikola, Thanks for your reply. I didn't get your booking, no email and it's not in the EA Appointments list. Did you try the new (bootstrap) or old form? New form is at: https://vandavarga.co.uk/book/

I got the emails working now, using SMTP instead of PHP method. On the old form I can book and getting the emails. On the new form still the 404 error when submitting.

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Nikola Loncar Staff answered 4 years ago

Hi, can you please update to the latest version 3.0.1 and try again. Best regards, Nikola

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Joh Staff answered 4 years ago

Amazing, it works now. Thank you very much!!!

Nikola Loncar Staff replied 4 years ago

you’re welcome and thank you for using EasyAppointments 🙂

Best regards,
Nikola