Hour slots available

Support › Category: Questions › Hour slots available

rocio_gutierrez Staff asked 3 weeks ago

Hi, We have an issue because Easy Appointments reads appointments from Google Calendar by appointment units instead of by time. For example, let's consider that we have Service A configured to last 1 hour and Service B to last 30 minutes, and that we have 3 slots configured from 5:30 p.m. to 6:30 p.m. When there are 2 bookings for Service B from 5:30 p.m. to 6:00 p.m. and 1 booking from 6:00 p.m. to 6:30 p.m., the calendar doesn't allow us to book 1 appointment for Service A, even though there should be 3 1-hour slots available. Could you help us, please? Kind regards, Héctor

1 Answers

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Easy Appointment Staff answered 3 weeks ago

Hi, Sorry for the delay in response, We would like to look into your scenario deeply, it would be possible if you can share a short video pointing to the whole problem encountered while booking meeting A after booking slots for meeting B, we will be more clear and help you to fix it accordingly. Also, it would be much better if you can share your further details to team@magazine3.in so that we can proceed via our private panel further. Waiting for your response :)