New Report is empty while old report shows appointments

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gunter_tschech Staff asked 2 months ago
I am running EA Version 3.12.2. I currently have ~40 appointments scheduled fo next week. When I use the "*Reports OLD*" section the calendar shows me correctly all appintments on their respective time slot, but the same report under "Reports NEW" is totally empty. What can I do?
3 Answers
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Nikola Loncar Staff answered 2 months ago

Can you please open filters on the new and select values there. Also select name label field and try again. In case it is still not visible, please check browser console and paste the error message here.

Best regards,
Nikola

gunter_tschech Staff replied 2 months ago

Thanks for your response.
Opening the console it seems it’s looking for a false URL:
https://*my website*/index.php?rest_route=/easy-appointments/v1/appointments?_wpnonce=39f14d194c&start=2024-10-01&end=2024-10-31&color=true&title_field=email

this one gets a 404.

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Nikola Loncar Staff answered 2 months ago

Do you have some plugin that alter the WP API? That should look something like this

/wp-json/easy-appointments/v1/appointments?_wpnonce=e68b742d39&start=2024-10-01&end=2024-10-31&color=true&title_field=name

Best regards,
Nikola

gunter_tschech Staff replied 2 months ago

I deactivated all other plugins, but it still does not work.
Unfortunately, I need the calendar to be online for the next two weeks (managing an event in our church with it). I think I’ll come back to you as soon as its over, then we might have a look into it together…

gunter_tschech Staff replied 2 months ago

I would appreciate if you don’t put out an update prior to two weeks from now, because the admin made the wordpress instance updating every plugin immediately…

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gunter_tschech Staff answered 2 months ago
Version 3.12.3 fixed the problem, thank you!