no comfirmation mail to costumer
Lars asked 4 years ago
Suddenly, customers no longer receive confirmation of their booking. last week it still worked and suddenly stopped for a few days. I don't see any errors in the setting nor any updates. what should I do?
1 Answers
Nikola Loncar Staff answered 4 years ago
Hi Lars, can I try to make a booking? Can you please send me link to form page?
Best regards,
Nikola
marklarsi saw you just booked something from the site, did you get any mail?
Nikola LoncarNo, can you please check EA Tools page if there are any error log records regarding that.
Best regards,
Nikola
the error log is empty?
can you please check do you get any email from your site. For example if you try to reset password etc
Best regards,
Nikola
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