Problem after last update of Easy Appointments

Support › Category: Questions › Problem after last update of Easy Appointments
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ionut-laurentiu_filipciuc Staff asked 3 weeks ago
After the last update, I can no longer make appointments, after I choose the date, the available times disappear and the calendar goes to another month and is empty. (november 2024)
4 Answers
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Easy Appointment Staff answered 3 weeks ago
Hi, Please update to the recent version i.e.3.12.11.1 and check if it works otherwise let us know. Thanks.
biosdi Staff replied 3 weeks ago

Same problem with me. Already updated to the last version. Could you help me, please?

URL to check: https://www.visitaportodarmi.it/certificato-porto-darmi/

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Marc Staff answered 3 weeks ago

This version causes exactly this and other problems, and many more besides. See my entry.

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Easy Appointment Staff answered 3 weeks ago
Hi,  I kindly request you to please generate a ticket via https://easy-appointments.com/contact-us/ so that we can check it deeply on your end and help you to fix them immediately. Waiting for your response :)
biosdi Staff replied 3 weeks ago

Hi Nikola. I generated the ticket yesterday, but had no answer so far…

Thanks

Easy Appointment Staff replied 3 weeks ago

Please share the GmailID using which you creates the ticket.

biosdi Staff replied 3 weeks ago

was created using your form.
Tried also to revert plugin to 3.12.10 and 3.12.9.1 but not working (rolling circle when I click on available date, and no slots appear)

Easy Appointment Staff replied 3 weeks ago

Hi,
We need to check on it, can you please share the URL? So that we can check and help you out.

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Easy Appointment Staff answered 3 weeks ago
Hi,  I kindly request you to please generate a ticket via https://easy-appointments.com/contact-us/ so that we can check it deeply on your end and help you to fix it immediately. Waiting for your response :)  
ionut-laurentiu_filipciuc Staff replied 3 weeks ago

I did this, you replied to me, and you asked me to give you the credentials from the site, I sent you yesterday, from the email ionutz90@yahoo.com

Easy Appointment Staff replied 3 weeks ago

Hi,
We have recieved your ticket and we will update you on it.