Random Cancellations
Nikola,
Are you referring to the emails that are sent to the customer or the admin emails? The emails sent to the customer do not have a link to cancel in them like the admin emails do. Do you suspect its a random thing happening with the admin emails?
Yes, try removing cancel link from admin email template as for testing purposes.
Best regards,
Nikola
So its not in the admin email template…Its in the email that is sent with all the details. Is there a way to edit this template? I don’t see a way but i may be missing it somewhere.
Id 4124
Status confirmed
Location Test
Service Hair Cut
Worker Test
Date May 28, 2019
Start 9:00 am
End 9:30 am
Created 2019-05-27 06:07:55
Price 20.00
IP Test
EMail Test
Name Dave
Phone Test
Description test appt troubleshooting cancel issue
– Confirm appointment
– Cancel appointment
That is default if admin template is empty. Just alter that 🙂
Best regards,
Nikola
Ok Perfect…Thanks. I will give it a try and let you know. Thanks for the awesome quick support.
Cancel is only passible via mail link. There is no other option for client to do that. Was that new event?
Best regards,
Nikola
Please login or Register to submit your answer