Recaptcha/ any authentication

Support › Recaptcha/ any authentication
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jin_yu_tok Staff asked 6 years ago
Hi there,
My website is facing spam of fake appointments made.
Is there any way I can add in authentication asap for them?

Thanks, Tok
12 Answers
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Nikola Loncar Staff answered 6 years ago
Hi Jin, you have option to block events if there is more then X from one IP address during one day. I can add Google Captcha if you want. Can you tell me how those events are generated? Are data empty or some random values? Best regards, Nikola
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jin_yu_tok Staff answered 6 years ago
Hi Nikola, By looking at their IP addresses, it seems like VPN was used as multiple IP addresses was documented with very similar content in the form. Thus Prolly a Bot is deploying the appointment requests. An example of data collected:https://drive.google.com/open?id=1gKxSFpf6AcXDe-72lwSrJfUzCaW-MVuN Yes i would like to have the google Captcha added please. Thank you.Tok. 
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Nikola Loncar Staff answered 6 years ago
Hi, Jin I am working on Google Captcha right away. Best regards, Nikola
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jin_yu_tok Staff answered 6 years ago
Thank you, Nikola, looking forward to your favourable news!
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Nikola Loncar Staff answered 6 years ago
Hi Tok, new EA version is here 2.4.0 . You can add Google reCaptcha v2 :) Best regards, Nikola
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jin_yu_tok Staff answered 6 years ago
Hi Nikola,

Thank you for rolling out the Captcha feature!
However, I am facing a problem, everything seems to be fine but, it is not
possible to submit the form.

Every time after hitting send I am facing "Invalid Captcha" error.
Anything I might be doing wrong?
(things I've done: uninstalled contact form7 -recaptchav2, tried generating key multiple time.)
Please refer to my screenshot:
https://drive.google.com/open?id=1Usdri3QuJY2C81QR9Iswh4cgNud8i87x

Thanks,
Tok






Nikola Loncar Staff replied 6 years ago

Hi Tok, I have tested i locally and seems to be running fine. Can you check if you are sending captcha param? Maybe you have cached files. Also please try opening private mode and try there.

Best regards,
Nikola

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Nikola Loncar Staff answered 6 years ago
Hi Tok, what is the current status? Best regards, Nikola
jin_yu_tok Staff replied 6 years ago

hello Nikola,

How do I check if I am sending captcha param?
I have deleted cache and tried in incognito however it still shows the same error.
Previously I have another form on the site and I’ve used the plugin “contact form 7 – reCaptcha v2” for that and it works.

Let me know if you like to have access to the site’s cms and how I can provide u with the credentials.

Cheers,
Tok

Nikola Loncar Staff replied 6 years ago

Open a browser console in network part. When you click on book button first request should have captcha field with value.

Best regards,
Nikola

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jin_yu_tok Staff answered 6 years ago
Replied ^
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jin_yu_tok Staff answered 6 years ago
Hello Nikola,Here\'s the error I am seeing. Apologies I can\'t quite decipher them.https://drive.google.com/open?id=1QKJ8n8IKAmGEsy9-1VOWrAUPKU8cov7IRegards,Tok
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Nikola Loncar Staff answered 6 years ago
Hi Tok, can you please share the link to that form. Looks like something is wrong there. I have turn on Capthca on EA demo examples and it is working fine. Best regards, Nikola
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Nikola Loncar Staff answered 6 years ago
Hi Tok, looks like everything works fine, I was able to create an appointment :
Thank you for booking a consultation with us. We will get in touch with you within the next 24 hours. If you do not see an email from us in your inbox, please check your spam or junk folder.
I will suggest that you clear the browser cache once again. Looks like you most likely have old version of JS files and those are not sending capcha code. Best regards, Nikola
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jin_yu_tok Staff answered 6 years ago
Hi Nikola,

My appointment system is experiencing this... auto generate? (i am not sure how to even describe it of confirmed appointment. Despite not receiving any request.
https://drive.google.com/open?id=1wY0gWL-wKCBCSw-vo8W321IwXdTFyDhO Please help. Thanks.