Same booking showing in Google Calendar

Support › Same booking showing in Google Calendar
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timfraser Staff asked 6 years ago
Good day,

I'm having issues where every once in a while the same appointment will show twice in our Google Calendar. Same worker, same date & time, same calendar, same booking. Just showing twice. I'm having to cancel the appointment in the plugin so it removes it from Google Calendar. Then I delete the "extra" booking, and then Confirm the original booking again. 
Is there a fix for this? It can be very confusing when looking at all the appointments together. 
2 Answers
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Nikola Loncar Staff answered 6 years ago
Hi, that can be the case if you are having the same email for customer and worker. It will create an appointment for that worker and also one for customer but because it is same person there will be two Events. Can you please check if that is the case here? Best regards, Nikola
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timfraser Staff answered 6 years ago
Hi Nikola, I've confirmed that they are not the same email and only happens at random. 
Nikola Loncar Staff replied 6 years ago

It’s hard to find out in such case. There are only one Appointment in EA but two on GCal side?

best regards,
Nikola

timfraser Staff replied 6 years ago

Yes, that’s correct. But only one appointment linked to EA. If I delete the wrong duplicate it will cancel the appointment.