Send from: email not working

Support › Send from: email not working

Marcin asked 6 years ago

Hello, I'm trying to use a different email address for our appointment system via the "Send from:" setting, but so far it's only using the default

1 Answers

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Nikola Loncar Staff answered 6 years ago

Hi Marcin, what is the value that you have put in that field? Just email@example.com or Name<email@example.com> Best regards, Nikola

clementeacosta@gmail.com Staff replied 6 years ago

Dear Nikola, please send a link to a whole detailed explanation on how to setup, test and troubleshoot email issues on Easy Appointment.

I have the same problem.

I setup a test wordpress site with a clone copy of the production site, and I still have the same problem.

clementeacosta@gmail.com Staff replied 6 years ago

I got this error:
———— ERROR #23 ————
TYPE: MAIL
ERRORS: {“wp_mail_failed”:[“You must provide at least one recipient email address.”]}
ERRORS_DATA: {“wp_mail_failed”:{“to”:[“”],”subject”:”Reservation 5″,”message”:”pending”,”headers”:[],”attachments”:[],”phpmailer_exception_code”:2}}
———- ERROR #23 END ———

I checked the settings and under email (Correo electrónico)
I have the following:
Basic message for each option: pending | reserved, etc.

Send from: Name – real name this is just as example.

clementeacosta@gmail.com Staff replied 6 years ago

Name

Nikola Loncar Staff replied 6 years ago

Section “to”:[“”] is empty. Do you have custom field called `email`?

Best regards,
Nikola