Sendbutton not responding properly

Support › Sendbutton not responding properly
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Peter_L Staff asked 3 years ago
Hi, I am using Easy Appointments for an non-profit benefiz concert. When clicking the Sendbutton I see a red circle, meaning no action taken. The appointment appears in the database and a confirmation email is sent to the parcipiant. This is very irritating.
If you like you can try by yourself: https://www.trio-bluebossa.de/reservierung Kind regards Peter Löffler
2 Answers
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Nikola Loncar Staff answered 3 years ago

Hi Perer, you have some debug going on your site. Please take a look at response when you book appointment:

2022-04-11 21:25:13 SERVER -> CLIENT: 220 smtprelay05.ispgateway.de ESMTP dfex
2022-04-11 21:25:13 CLIENT -> SERVER: EHLO trio-bluebossa.de
2022-04-11 21:25:13 SERVER -> CLIENT: 250-smtprelay05.ispgateway.de Hello trio-bluebossa.de [92.204.239.54]250-SIZE 104857600250-8BITMIME250-PIPELINING250-PIPE_CONNECT250-AUTH PLAIN LOGIN250-STARTTLS250 HELP
2022-04-11 21:25:13 CLIENT -> SERVER: STARTTLS
2022-04-11 21:25:13 SERVER -> CLIENT: 220 TLS go ahead
2022-04-11 21:25:13 CLIENT -> SERVER: EHLO trio-bluebossa.de
2022-04-11 21:25:13 SERVER -> CLIENT: 250-smtprelay05.ispgateway.de Hello trio-bluebossa.de [92.204.239.54]250-SIZE 104857600250-8BITMIME250-PIPELINING250-PIPE_CONNECT250-AUTH PLAIN LOGIN250 HELP
2022-04-11 21:25:13 CLIENT -> SERVER: AUTH LOGIN
....

please turn that off.
Best regards,
Nikola

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Peter_L Staff answered 3 years ago
Thank you Nikola, Now it works. The debug mode was activated in the SMTP Plug-In. Best regards Peter
Nikola Loncar Staff replied 3 years ago

Hi, Peter thanks for the update I will close this thread 🙂

Best regards,
Nikola