Twillio configuration!

Support › Twillio configuration!

maella_caro Staff asked 6 years ago

Hello, I did create my account on Twillio and have the API access. From there how do you setup both sides (EA and Twillio)? As for EA it's seems pretty straightforward but on Twillio what is the next step please? Thanks

4 Answers

0 Vote Up Vote Down

Nikola Loncar Staff answered 6 years ago

Hi, on Twilio side you will need to get phone number and then to add payment to your account. That phone number must be selected in EA settings and then you can send SMS notification. That should be all. Best regards, Nikola

maella_caro Staff replied 6 years ago

Hi,

I have done both at this stage (number + credits). The original test SMS from Twillio is working on their dashboard but no notifications by SMS on myself side (I’m a fake customer)…

https://www.evernote.com/l/AA6cHeRlCuBAO6YUfcBhiMOal0mHort5baw

maella_caro Staff replied 6 years ago

I’m using their Trial version that do not seem to require a CC at this stage! Is the issue related?

Note that you can send some free messages and make some free calls without adding a credit card, but there are restrictions to what you can do and a promo message is included in each call/message sent during trial.

maella_caro Staff replied 6 years ago

I did buy some credits and still no notification!

0 Vote Up Vote Down

Nikola Loncar Staff answered 6 years ago

Hi, can you check the log file on Twilio, did they charge anything? Best regards, Nikola

maella_caro Staff replied 6 years ago

Hi Nikola,

No charges yet! It’s far beyond what I can handle. Sorry but it’s not what I was expecting. I spend many hours just to get to setup all the plugin features and I still have some issues.

I prefer to have a refund and stay as it is.

Thanks for your support anyway.

Maella

Nikola Loncar Staff replied 6 years ago

Hi, refund is completed.

Best regards,
Nikola

0 Vote Up Vote Down

Tigul Staff answered 6 years ago

Hello ! Why haven't you post a video tutorial for Twilio integration as you done with Google Calendar or iCal ?
I also have troubles to use Twilio system with EA and unfortunatly found no information on your docs :( For the moment I've a trial account and I want to test the system before set a real account. Exept this (tricky) part, everything is working fine ! You've done a great job !! Best regards,
Julien

Nikola Loncar Staff replied 6 years ago

Hi Julien, documentation for Twilio setuo will be improved during this week. Sorry for waiting 🙁

Best regards,
Nikola

Tigul Staff replied 6 years ago

Thanks for your reply !
I stay tune 😉

Regards,
Julien

0 Vote Up Vote Down

Tigul Staff answered 6 years ago

Hi Nikola ! I just wanted to know if you have news about the Twilio's integration procedure ? Kind regards,
Julien.

Nikola Loncar Staff replied 6 years ago

Hi, sorry for waiting. It will be done during this weekend. I was planning to do it like week before but there were a lot of other things that was urgent. 🙁

Best regards,
Nikola