Urgent Issue! Time slots not showing up for our event TODAY
Lindsey asked 3 years ago
This vendor has her connection set properly: available 6/3 (today) through 6/6, 9am-5pm.
However, when I visit her page, barely any of her appointment slots for today show up! Her shortcode is set correctly, too. What is going on??
This actually seems to be a global issue that is affecting all 45 of our vendors! This was working fine when we tested it all this past month. Does it have something to do with the fact that TODAY is the first day they're available?
Here is the booth page for reference (appointment scheduler is at the bottom):
https://urbancraftuprising.com/handmadegiftshow/joeyfivecents/
2 Answers
ristretto6 Staff answered 3 years ago
Since this is a global issue on ALL of our pages I'm wondering if it has to do with our time/date settings. i.e. is this program thinking that it's 4:00 p.m. already (even though it's only actually 9:00 a.m.) and therefore it's just not showing appointment slots that it thinks is in the past? How do I tell it that we're in the PST time zone?!?!
I have Date & Time in Settings set to EN-US but it can't drill down more specifically than that? Still doesn't explain why only our appointments from 4:30 and beyond are showing up. Please help!
Nikola Loncar Staff answered 3 years ago
Hi, yes Appointments that are in the past are not shown. You need to change timezone in General Settings inside WP Admin part. It is used from there.
Best regards,
Nikola
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