you-cant-select-this-time-slot

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gargsonu17 Staff asked 4 years ago

I am getting error on the appointment booking website: https://cureforsure.com/consultation/

5 Answers

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Nikola Loncar Staff answered 4 years ago

Hi, can you please check settings for services. Did you enter service duration there? Best regards, Nikola

gargsonu17 Staff replied 4 years ago

Hi NIkola,

Yes, As the service is going to be duration of 60 minutes for every booking

– Chunnu

gargsonu17 Staff replied 4 years ago

If the duration is set to zero than the timeslot is not available it is showing invalid error

gargsonu17 Staff replied 4 years ago

So, I have set duration to 60 minutes for all services

gargsonu17 Staff replied 4 years ago

Hello Nikola,

Do you have any updates on this?

Nikola Loncar Staff replied 4 years ago

Can you please try rebuild cache on that page. I can see that there are some kind of Javascript optimisation running

gargsonu17 Staff replied 4 years ago

Nikola,
I tried rebuilding cache but it is not working

Should I reinstall the plugin

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Nikola Loncar Staff answered 4 years ago

Hi, have you tried recreating cache on your site? Best regards, Nikola

gargsonu17 Staff replied 4 years ago

Yes, Nikola I tried but no success

gargsonu17 Staff replied 4 years ago

Hello Nikola,

Can you please help with any suggestions for this?

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Nikola Loncar Staff answered 4 years ago

Hi, can you please limit time for those connections instead of having those from 00-24 to put something like from 08am-08pm? Best regards, Nikola

gargsonu17 Staff replied 4 years ago

Hi Nikola,

It is still not working

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gargsonu17 Staff answered 4 years ago

Nikola, Still not working

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Nikola Loncar Staff answered 4 years ago

Hi, can you please open settings > services page and put there value for slot step to be the same as service duration. So in case you have service that runs 60 minutes, put slot step to be 60. That should solve the issue. Best regards, Nikola

gargsonu17 Staff replied 4 years ago

It is working now !!!