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Support › Category: Questions
Answered
Email Confirmation Unable to Send To Customer

I received a confirmation email as an administrator regarding the booking, but I did not receive a booking confirmation as…

28 views1 answers0 votes
dreamzboy answered 2 days ago
Open
Uodate destroying calendar in Chrome

In January I installed the latest update and it totally destroyed my website, I had to get the old update…

34 views0 answers0 votes
sunflowerbeautymassage asked 1 week ago
Answered
“Not enough time please choose an earlier slot”

For example, a booking starting at 14:30 should easily fit within the working hours: 14:30 + 90 minutes = 16:00…

152 views1 answers0 votes
Easy Appointment answered 3 weeks ago
Answered
Clients not able to book after 4.0 (2026-08-10)

I have had to roll back to version 3.12.28. With 4.0, the front-end calendar shows no slots available, even though…

189 views1 answers0 votes
Easy Appointment answered 3 weeks ago
Answered
Oops! All Connections Have Expired

My client currently cannot have any bookings through the EA system since the online booking is currently unavailable because connection…

150 views1 answers0 votes
Easy Appointment answered 3 weeks ago
Answered
No way to book after 4.0.2 update

After updating to 4.0.2 the plugin doesn't work on the site. Screenshot attached. I had to revert to 4.0.1. Any…

239 views1 answers0 votes
Easy Appointment answered 3 weeks ago
Answered
Fully booked days do not show as red anymore after last update

Before last update, when all open connections/slots in a day were booked, the day itself was marked as red in…

101 views1 answers0 votes
Easy Appointment answered 3 weeks ago
Answered
Email reminders not being sent to customers

I have set up as I was prompted by customer service (who reply once per day by the way, very…

321 views1 answers0 votes
Easy Appointment answered 3 months ago
Answered
A change of time of an appointment on Google calendar not reflected in EA

Hi, I have the sync between Google calendar and EA working fine. When I create an appointment in Google calendar,…

251 views1 answers0 votes
Easy Appointment answered 3 months ago
Answered
Unable to load license or access plugin

I have purchased and installed the plugin and attempted to load the license, I get the following error message: WordPress…

1120 views0 answers0 votes
[email protected] commented 4 months ago
Answered
PayPal ID – Not the same as Paypal

The Paypay Transaction ID  tag in connect #paypal-transaction-id# displayed in confirmation emails and google calendar is completely different from the…

335 views1 answers0 votes
Easy Appointment answered 4 months ago
Answered
Request for new feature: sync iCal for showing blocked reservations in EA Calendar

It would be so great - and i dont know why its not implemented, maybe theres a technical reason for…

399 views1 answers0 votes
[email protected] commented 5 months ago
Open
Request for new feature: sync iCal for showing blocked reservations in EA Calendar

It would be so great - and i dont know why its not implemented, maybe theres a technical reason for…

350 views0 answers0 votes
[email protected] asked 5 months ago
Answered
Is it posibble to tracking who created & deleted reservation?

Hi i've multiple admin, it's posible to track who deleted & created the reservation?

409 views1 answers0 votes
Easy Appointment answered 5 months ago
Answered
“Form validation code expired. Please refresh page in order to continue.”

After the last Easy Appointments update, our booking page started showing this error on mobile devices: “Form validation code expired.…

534 views1 answers0 votes
Easy Appointment answered 5 months ago

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